Terms of service

Welcome to Shivara Premium.

By accessing our website, you agree to these Terms of Service.

Orders

All orders are subject to product availability and confirmation.

Pricing

Prices are listed in INR and may change without prior notice.

Product Information

As our copper bottles are handcrafted, slight variations in texture or finish may occur. These are natural characteristics and not defects.

Intellectual Property

All website content including logos, images, text, graphics, and designs belong to Shivara Premium and may not be copied without written permission.

Limitation of Liability

Shivara Premium shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law

These Terms are governed by the laws of India.

Frequently Asked Questions

Find answers to common questions about our products

What materials are your products made from?

Our products are crafted from premium, sustainable materials including copper, brass, and food-grade stainless steel. Each piece is carefully selected to ensure durability and safety.

How do I care for my copper water bottle?

Clean your copper bottle with warm water and mild soap. Avoid using abrasive cleaners. For best results, wash by hand and dry thoroughly after each use.

What is your shipping policy?

We offer free shipping on orders over ₹999. Standard delivery takes 5-7 business days. Express shipping is available at checkout for faster delivery.

Do you offer returns or exchanges?

Yes, we accept returns within 30 days of purchase. Items must be unused and in original packaging. Contact our support team to initiate a return.

Are your products safe for daily use?

Absolutely! All our products are made from food-safe materials and meet international quality standards. They are designed for everyday use and built to last.

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